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This section provides
explanations for frequently ask questions on how to become a Secret shopper!
What is a Secret Shopper?
A Secret shopper is someone who poses as a regular
customer in a designated establishment (Department Store, Restaurant, Amusement
Park, etc.) and reports back to the referring company what type of treatment
they received.
Are
there Scams out there?
Unfortunately
yes there is, the most recent one that we have received information on is
a clever check cashing Secretshopping scam out of Canada, The organization
asked you to cash the check keep a certain amount and return the rest.
Please contact your local authorities if you receive one of these and do
not send back money the checks are a fraud. We are a resource only and do
not send out assignments for you to complete.
Do You provide Gold or Silver
Certification?
A commonly asked
questions since there are other online organizations providing such a
service. The truth is there is no such thing, we have been in the industry
a very long time and have seen a lot of fraudulent offers and promises.
These supposed certifications can cost as much as $99.00 and have no
impact or benefit on job assignments. Please check with your local
better business bureau for more information on these organizations.
Where do Secret Shoppers Shop?
Some common businesses a
Secret shopper would
"shop" at are major department stores, grocery stores, restaurants,
theaters, and amusement parks. The possibilities of where a Secret shopper
may be sent are virtually endless. Any company that deals with the general
public could potentially use a Secret Shoppers services to evaluate their
product and customer service.
Who can become a Secret Shopper?
That's right, you will not have to learn any
new skills to become a Secret shopper. If you can get around and visit various
store locations, and can speak and write the English language, and are of
average intelligence, and honest and dependable, then there is no reason
why you can't earn a substantial living as a Secret Shopper!
Why do I have to pay for the
Secret Shoppers
Online Guide? Do I have to pay anything else?
We have supplied, updated, organized and researched
hundreds of Secret Shopping companies, provided numerous tips, an activity
log, and given access to message boards and industry organization, in our
easy to use online guide. We also update and add information regularly.
The online guide is a product and service that costs us money to create
and maintain. The minimal registration fee enables us to provide you with
the best product and service available! Once you purchase access, it is
yours forever and you can access it whenever you like! There are no other
charges.
What is an example of a
Secret Shopper Assignment?
Lets say your
Secret Shopping Assignment came
from a restaurant chain. Your job may be to evaluate cleanliness, quality/taste
of food, friendless of staff, and wait time for a table. You would be paid
for your time and reimbursed for your expenses, including the cost of the
meal and even mileage!
How much does a Secret Shopper get paid?
Secret shoppers are paid as independent contractors
at a specific hourly wage.
Secret
Shoppers can be paid upwards of $10 to $40 per hour plus reimbursement for
purchases.
It Sounds Too Good To Be True. Is this really
a legitimate business?
Secret Shopping is a $500 Million Dollar industry.
National companies like Bloomingdale’s, The Gap, McDonalds, Jack in the
Box, Banana Republic, Wal-Mart and many more are using Secret Shopping
Companies and have been for years! Why? These companies want to know what
customers, just like you, think about them! Why? Feedback from Secret Shoppers
helps them to improve their business by telling them how their customers
are treated and how customers feel about their products and services.
What do Secret Shopping agencies look for in
a potential Secret shopper?
Many companies hire
Secret shoppers to be the
eyes and ears of their business. They want to get feedback on their staff
and the work environment.
How do I register with an agency?
Majority of
Secret shopping agencies have online
registration that and be completed and submitted over the Internet. However,
you may be asked to mail or fax your resume/application to the agency.
How can I increase my chances of getting more
jobs?
The more mobile you are the better chance you
have for more work. Having your own transportation and flexible hours are
great ways to increase your potential.
How long will it be until I get my first job
after I apply?
The quickest way to getting an assignment as
a Secret Shopper is to be proactive. You actively seek employment. Our software
allows you to do just that! You can start to apply online immediately to
hundreds of companies and even frequent message boards that post jobs daily!
The time to your first assignment can vary based on factors like location
and application process time, so be patient but dedicated!
Why do companies hire Secret Shopping agencies
to perform evaluations?
Many companies hire
Secret shoppers to be the
eyes and ears of their business. They want to get feedback on their staff
and the work environment.
What do evaluation forms look like?
Evaluation forms vary from company to company.
Some may be simple yes or no questions or have a rating system from one
to ten. Other may ask you to be more specific or want a summary of your
overall shopping experience. An important thing to remember is to only answer
the questions asked, do not offer your own opinion or recommendations.
When do I document my findings?
You never want to give yourself away as a
Secret
shopper. Try and make as many mental
notes as you can and wait to physically write them down until you are out
of the business location. If there
is too much to remember excuse yourself to the bathroom or dressing room
to make the necessary notations.
How Do I Get Started?
The best and easiest way to get started is with our unique
Secret Shopper software program! Our
software gives you everything you need to get started and on your way to
your first Secret Shopping Assignment. We
have over 150 shopping companies organized neatly for you to apply to, tips
& tricks, access to message boards, even an application form.
 Compare
the top 10 secret shopper agencies below to see which one is right for you,
or visit each site and make your own evaluation!
Work with us to
improve our service and help set the highest standards for internet employers,
contact us via email or chat live:
Click Here Now!
Copyright © 2001-2008 Secret Shopper Network. All Rights Reserved.
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